Terms of Service

Welcome to orannexa. These Terms of Service (“Terms”) govern your access to and use of our website and the services offered through it.

The website is operated by Guizhou Zhuoding Technology Co., Ltd. under the orannexa brand. Throughout these Terms, “we,” “us,” and “our” refer to Guizhou Zhuoding Technology Co., Ltd. operating as orannexa.

By visiting our website, browsing its content, or placing an order, you agree to comply with these Terms and the other applicable policies published on our website. If you do not accept these Terms, please discontinue using our website and services.

We may revise these Terms periodically to reflect changes in our operations, services, or legal obligations. Any updated version will be published on this page and will take effect as stated in the revised Terms.

Section 1 – Use of Our Online Store

By accessing or using our website, you represent that:

• You meet the minimum legal age required to use the website in your jurisdiction, or you have the necessary permission from a parent or legal guardian where applicable.

• You have the legal capacity to enter into agreements where required.

• The information you provide when placing an order or using our services is complete and accurate.

You must not use our website or any products obtained through it for unlawful purposes or in violation of applicable laws and regulations.

You may not introduce or attempt to introduce viruses, malware, or other harmful code into our website or related systems.

We reserve the right to suspend or restrict access to our website when reasonably necessary due to a breach of these Terms or other legitimate operational or security concerns.

Section 2 – General Conditions

We reserve the right to decline service, impose reasonable transaction limits, or cancel an order where appropriate and permitted by applicable law.

Unless we have provided prior written authorization, you may not copy, reproduce, distribute, resell, or commercially exploit any part of our website, its content, or its services.

Payments submitted through our website may be handled by third-party payment providers. The processing of payment information is subject to the relevant provider’s procedures and applicable security requirements.

Section 3 – Accuracy of Website Information

We make reasonable efforts to keep the information on our website current and accurate. However, product details, images, specifications, prices, and other content may occasionally contain errors, omissions, or outdated information.

We may correct inaccuracies, revise content, or update information when necessary. Where required by law, such changes will not override your applicable consumer rights or other legal protections.

Section 4 – Products, Pricing, and Services

Product availability, pricing, descriptions, and website features may change over time.

We may update product listings, adjust prices, modify website functions, or discontinue products as business needs require. Changes will be handled in accordance with applicable laws and any obligations relating to orders already accepted.

The information displayed on the website is intended to help customers understand the products and services available through orannexa.

Section 5 – Product Information, Returns, and Refunds

We make reasonable efforts to present product images, colors, descriptions, and specifications as accurately as possible. Actual appearance may vary due to screen settings, device characteristics, lighting, or product revisions.

If you have concerns about a product or wish to request a return or refund, please refer to our Return & Refund Policy, which explains the applicable requirements and procedures.

Nothing in these Terms is intended to exclude or limit consumer rights that cannot legally be excluded or limited.

Section 6 – Orders and Payments

Submitting an order constitutes a purchase request. Orders may be reviewed before acceptance or fulfillment.

Where permitted by applicable law, we may reject, restrict, or cancel an order for reasons such as:

• Incomplete, inaccurate, or inconsistent order information;

• Suspected fraud or unauthorized payment activity;

• Product unavailability or inventory discrepancies;

• Pricing or listing errors;

• Other legitimate security or operational concerns.

If a payment has already been collected for an order that is canceled, any applicable refund will be handled in accordance with our relevant policies and legal obligations.

You are responsible for ensuring that your billing details, shipping address, contact information, and other order information are accurate when submitting a purchase.

Section 7 – Third-Party Services

Our website may rely on external tools or service providers to support functions such as payment processing, website operation, analytics, and order-related services.

Your use of third-party services may be subject to separate terms, conditions, and privacy policies established by those providers.

We do not control the independent operations of third-party providers. Their services and practices are governed by their own applicable terms and policies, subject to any responsibilities imposed on us by law.

Section 8 – External Websites and Links

Our website may include links to third-party websites or online resources for convenience or reference.

These external websites are operated independently and may have their own content, services, privacy practices, and terms of use. We do not control or guarantee the accuracy or availability of their content.

Before using an external website or providing information to a third party, you should review the relevant website’s policies and terms.

Section 9 – Updates to These Terms

We may amend these Terms from time to time to reflect changes in our business, website functionality, services, or legal requirements.

The latest version will be made available on this page. The revised Terms will apply from the stated effective date or, where no separate date is provided, from the time they are published, subject to applicable law.

Your continued use of the website after an update takes effect indicates your acceptance of the revised Terms to the extent permitted by law. If you do not agree with the changes, you should stop using the website.

Contact Information

If you have questions about these Terms of Service, please contact us using the details below.

Brand Name: orannexa

Legal Company Name: Guizhou Zhuoding Technology Co., Ltd.

Customer Support Email: service@orannexa.com

Customer Service Phone Number: 18685988952

Business Address: Shop 14-3, Building 3, Xingyi Mall, Jushan Subdistrict, Xingyi City, Qianxinan Buyi and Miao Autonomous Prefecture, Guizhou Province, China